Banking Services

Our Private Banking Services include:

  • Cash Management Services.

The Bank provides centralized service for our Private Banking customers of any branch to either deliver or pick up cash from their locations. In addition to the armored vehicle and the chaser car, the bank provides a Teller who will also have a dedicated vehicle and who will verify cash received/paid at a customer location before handing over/picking up the same.

  • A dedicated Relationship Manager to aid you in making the right financial decisions.

We have tailored Private Banking Centers suited to the following facilities:

  • Exclusive access to Meeting Rooms at no charge situated at Sameer Business Park, Koinange Street-Finance House, and Westlands Apollo Center.
  • Free Access to the internet at the centers during your meeting for personal use.
  • Preferential rates offered on Term/Call Deposits.
  • Preferential rates offered on Foreign Exchange Rates.
  • Access to safe deposit lockers at no cost offered in our Westlands and Sameer Business Park branches.


These are bankers’ cheques denominated in a foreign currency and can be used for payment of goods/services abroad. Available in major currencies; USD, GBP.

FX Spot Dealing

Buy or sell foreign currency at competitive rates from any of our branches nationwide. Cash services available for major currencies including US Dollar, Euro, Sterling Pound.

Swift Transfers

This is a service that enables you to send/receive money from one account to another from anywhere in the world.

Transactions above or equivalent to USD 10,000 must be supported by relevant documentation before they are effected.


  • Flat fee regardless of the transaction amount
  • Available for major currencies including USD, EUR, GBP. Also available for JPY, CAD, CNY, ZAR, AUD, CHF, NZD.
  • No charge for incoming SWIFTs to foreign currency accounts

Please Download our Correspondent Bank details here.

Trade Finance

Our Range of Trade Finance Products include:

    • Import letters of credit

This is a written undertaking by the Bank at the request of its customer, in which the bank is obligated to pay the supplier (beneficiary) up to a stated amount within a prescribed time frame, upon presentation of documents that conform to ALL the terms and conditions requested by the applicant.

    • Export Letters of credit

Advising of an LC issued by the importer’s bank in favor of our customer locally at the request of its customer (the buyer) in favor of the seller where the issuing bank undertakes to pay.

  • Back to back Letters of credit
  • Transferrable Letters of credit

This is a written, irreversible guarantee from us, assuring the beneficiary of payment in the case that our customer doesn’t fulfill their contractual obligation.

These cover;

  • Bid Bonds
  • Performance Bonds
  • Advance payment guarantees
  • Credit guarantees
  • Financial guarantees
  • Pre-Shipment Financing
  • working capital finance prior to shipment or delivery of goods.
  • Post Import financing
  • Negotiation

The bank confirms that the customer will honor a certain future payment by signing on a bill of exchange on behalf of its customer.

Receiving Import & Export documents on behalf of our customers.

Fixed & Call Deposits

Fixed/Term deposits are deposit services where you can deposit money with the bank at a fixed term for an agreed contractual interest rate. The service is offered in various currencies i.e. USD, GBP, and EURO

Call deposits are deposits where you can place a deposit with the bank at agreed contractual rates with the option of drawing the deposits/funds at will.

  • Competitive interest rates
  • Can be opened in foreign currencies i.e. USD, GBP, and EUR

  • Certificate of incorporation
  • Memorandum & Article of Association
  • Resolution from the Board of Directors to open an account and identification of those
    who have authority to operate the account
  • Copy of the KRA pin certificate of the company
  • Business permit
  • Certificate of trading for public ltd companies/where applicable
  • ID or passport for directors & signatories
  • Introduction from existing customer /RM/BM /certification by the marketing staff
  • Download Non-Individual Account Opening form

For more details, please contact our Relationship Managers at any of our branches.

Insurance Premium Finance

We recognize that protecting your dream can bring with it a hefty premium and that is why we mitigate your risk exposure through our insurance premium funding. You can’t afford to leave your valuable equipment or premises unprotected due to cash flow issues. Insurance premium funding lets you break down those large sums into affordable payments, giving you the insurance protection and the cash flow you need.

  • Lending to persons or companies to cover the cost of an insurance premium.
  • Competitive interest rates.
  • Post-dated cheques held as security.

For more details, please contact our Relationship Managers at any of our branches.